Effective Date: January 1, 2025
At Bykely, your privacy is our top priority. We are committed to ensuring that your personal data is protected and used transparently. This Privacy Policy explains how we collect, use, and share your data when you use Bykely’s ride-booking app and associated services.
We collect the following personal information to provide our services:
To ensure accurate ride pickups and drop-offs, we collect real-time location data from your mobile device. You can manage location permissions via your device settings.
We maintain a history of your rides, including pickup and drop-off locations, payment details, and driver ratings. This information helps us improve our services and resolve disputes.
We collect technical information such as your device type, operating system, browser type, and IP address. This helps us ensure our services are compatible with your device and prevent unauthorized access.
We may use cookies to enhance your experience, remember preferences, and deliver relevant ads. You can manage cookie settings in your browser at any time.
We use your information to:
When you book a ride, we share your pickup location, name, and contact details with the driver for coordination purposes.
We may share your data with third-party providers for payment processing, marketing, analytics, and customer support. These providers are bound by strict confidentiality agreements.
We may disclose your information if required by law, court order, or government investigation. We will notify you of such disclosures unless prohibited by law.
We retain your data only for as long as necessary to provide our services or fulfill legal obligations. You can request data deletion through our support team.
We use industry-standard security protocols, such as encryption and firewalls, to protect your data from unauthorized access. Despite our best efforts, no system is 100% secure, so we recommend securing your device and account credentials.
You have the right to access, update, or delete your personal information. You can manage your privacy settings through the Bykely app or contact our support team for assistance.
We use cookies to personalize your experience and collect usage data for analytics and marketing. You can control cookie settings through your browser preferences.
We may update this Privacy Policy periodically to reflect changes in our practices or services. Any updates will be posted on this page with a new effective date. We encourage you to review the policy regularly.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: contact@bykely.com
Bykely Support Team